ANZ signs managed service agreement for IT services
ANZ bank has announced it will enter into a managed service agreement with French IT giant Capgemini to supply the bank with IT testing and environment management services for its global services.
The bank has assured its employees there will be no job losses among permanent employees, with 110 staff in Melbourne and 250 staff in Bangalore offered comparable roles with Capgemini with comparable entitlements.
ANZ Chief Information Officer Anne Weatherston said: “The partnership with Capgemini will help deliver a step-change by more effectively and efficiently providing the IT testing services that support the delivery of major projects and ongoing technology programs.
“It will enable us to build world class testing and environment management services to support change for approximately 800 applications and more than 280 projects at a pace that we can not achieve alone,” Ms Weatherston said.
ANZ will also consolidate testing services provided by over 40 external providers to Capgemini.
Ms Weatherston added: “As part of ANZ’s 2017 technology roadmap, we need to continue to access increasingly scarce IT skills to deliver major projects and ongoing business requirements.
“Building a hybrid technology delivery model will help us achieve this by matching our internal capabilities with partnerships with best-in-class technology vendors such as Capgemini,” she said.
It is intended that the managed service partnership with Capgemini will progressively be put in place from mid-2012 with all impacted permanent ANZ staff transferring to Capgemini by the end of the year.