Farmers in western New South Wales say they are facing an unexpected decline in 3G phone service.

The alleged reduction in 3G coverage is occurring months ahead of the major telecommunications companies' scheduled phase-out of the technology.

Specifically, farmers in the Hillston area have reported significant difficulties due to the diminishing 3G service. Some claim their phone service has been impacted following recent upgrades to introduce 5G in the region. 

This disruption has reportedly affected remote irrigation equipment crucial for her cotton farming, resulting in increased labour and time demands.

The nationwide plan is to deactivate 3G coverage within the next 12 months. 

This transition is anticipated to free up resources for the expansion of 5G networks, according to telcos. 

Vodafone is set to be the first Australian carrier to discontinue 3G service by the end of the current year, followed by Telstra on June 30, 2024, and Optus in September of the same year.

Daniel Brear, the regional services manager of the NSW Farmers Association, says farmers from various parts of the state have reached out with concerns about the diminishing 3G service and uncertainty about alternative network connections once 3G is phased out. H

Telstra's regional general manager, Chris Taylor, says that there should be no loss of 3G coverage until it is officially shut down next year. 

Once the 3G network is decommissioned, the spectrum will be repurposed to bolster the 5G network, demonstrating Telstra's commitment to investing in rural and regional Australia. 

Taylor says Telstra will strive to ensure that 4G coverage replaces all areas currently dependent on 3G.