Industrial action is planned at Services Australia this week. 

Community and Public Sector Union (CPSU) members in Services Australia are set to take strategic protected industrial action from Tuesday, sending a message to the Albanese Labor Government over current pay and pay equity offers.

CPSU members across the Australian Public Service (APS) are calling on the Albanese Labor Government to do better on pay in the current round of service-wide agreement bargaining.

While the union has achieved good wins for APS employees on working from home and protecting existing conditions, members believe it is time for the Government to step up on wages.

Thousands of CPSU members have taken part in hundreds of meetings across APS workplaces, unanimously voting to calls on the Albanese Labor Government to urgently improve the current pay offer, including:

  • Offering fair pay increases

  • Making real progress on APS pay equity

  • Ensuring pay increases are delivered on time with backpay where required

The planned industrial action in Services Australia will be an ‘Auxiliary Code Ban’. While it will not impact customers seeking assistance from Services Australia, it will wreak havoc on the agency’s systems of staff monitoring.

For two weeks, staff in Services Australia will not enter prescribed codes that allow management to track the tasks individual employees are performing at any given time.

The CPSU has assured the public that frontline services will not be impacted by the industrial action, and that it is only internal management systems that will be affected.