ICT Support Worker - [Archived Advertisement]

ICT Support Worker

The Position

The Shire of Manjimup is seeking a motivated individual to join our Information and Communications Technology team.  This role is responsible for:

• Ensuring that information system functions are operative for business activities and maintenance tasks are carried out effectively.
• Operating an efficient and courteous help desk service to employees at the Shire of Manjimup and Shire of Nannup.
• Providing a primary point of contact for end-use hardware and software related issues and providing prompt, effective troubleshooting and assistance.
• Monitoring and maintaining effective operations of ICT endpoints (PC, Laptops, Tablets, Mobile phones).
• Keeping and maintaining documentation, registers and procedures for ICT Department matters.
• Maintaining the security and reliability of Council’s data.

The Person

The ideal candidate will have the following skills and experience:

• Knowledge in Windows Operating Environments (Server / Desktop), Microsoft 365, Active Directory, Administration Tools and Exchange.
• Developed skills in the administration of distributed networks and communications systems.
• Ability to work under limited supervision and as part of a team.
• Good organisational and time management skills with the ability to prioritise competing demands.
• Current “C” class Driver’s License.
• Certifications or tertiary qualification in information technology / related discipline or proven experience in providing information technology services (desirable).
• Knowledge of firewall configurations, including rules/policies and VPNs (desirable).
• Knowledge in managing iOS and Android mobile devices (desirable).

The Benefits

The Shire provides the following benefits: 

• Immediate start available.
• Additional superannuation matching up to 5.5%.
• Free Manjimup Regional AquaCentre membership.
• Great opportunity providing challenging and varied scope of works.
• Idyllic location, tall timbers of the Southern Forests, to coastal settlements of the south, and providing an excellent work life balance.

Click here to apply Now!

Head to www.manjimup.wa.gov.au for information about the position, including the position description, how to apply and information on the Shire of Manjimup and the benefits of the local community. 

For further information, please contact Emily O’Neil, Human Resources Manager on (08) 9771 7751 or at hr@manjimup.wa.gov.au 

Closing Date: 5.00pm Wednesday, 4 September 2024

The Shire of Manjimup reserves the right to commence interviews prior to the closing date for applications.