Digital Specialist - [Archived Advertisement]

Digital Specialist

Red Energy is part of the retail group owned by the Mighty Snowy Hydro, making us 100% Australian owned alongside our sister companies Lumo Energy and Direct Connect. With over 1200 employees we enjoy a balance between working from home and in our amazing 5 story building in Richmond that has a tennis court, slides, dogs and much more. As we work to maintain our 12 year award winning customer service, we strive to provide the best experience on all avenues for our internal and external customers.

Our marketing team is on the lookout for a passionate and innovative Digital Specialist who will be responsible for initiatives and projects including, but not limited to, digital marketing activities, social media, web functionality, as well as regulatory and pricing changes across Red Energy, Lumo Energy and Direct Connect.

You will have strong reporting experience and are able to identify customer trends in digital reporting and analytics, and bring them to life in a range of ways, informing Digital Marketing activities how what we know customers are doing in digital might influence the business more broadly.

You’re curious and you find improving things fun and enjoyable. You want us to be better everyday and seek out digital opportunities to improve the business, ultimately you want customers to have a great experience however and whenever they choose to engage with us.

Your problem solving ability, analytical thinking and time management skills are top notch, and you will have a natural ability to to establish strong working relationships with your senior stakeholders and external partners, and be able to manage multiple activities in a fast paced environment. 

Ideally you will be able to demonstrate a deep understanding of the customer experience and a strong passion within digital marketing, social media, content and marketing automation.

To be considered for this role, you will have: 

• 4-5 years digital marketing experience (energy industry preferred but not essential)
• Demonstrated experience in managing multiple projects/campaigns to timeframe and budget
• Demonstrated senior stakeholder engagement and management experience
• Proven experience in Paid Digital media management
• Experience in implementing Digital Conversion Rate Optimisation
• Marketing Cloud experience

If you are interested in this opportunity and want to find out more, apply today!